Privacy Policy
Last updated: 03/11/2025
Welcome to The Conveyancing Awards (the “Site”, “we”, “us”, “our”).
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit one of our forms (“Register for More Information”).
If you do not agree with the way we process your personal data as described here, please do not use the Site or submit any forms.
1. Data Controller
The Conveyancing Awards is the data controller for the personal data you submit via this Site.
If you have any questions about this policy or our data practices, please contact us at:
128 City Road, London
EC1V 2NX
reachus@theconveyancingawards.co.uk
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Information you provide via forms.
- When you register for more information, we may ask for your name, job title, email address, telephone number, company name, address, and other relevant details.
- If you contact us (e.g. via a “Contact” or “Sign Up” form), we may collect whatever information you choose to share (e.g. message content, your email, phone).
- Technical / usage information.
When you visit our Site, we may automatically collect the following:- Your IP address
- Browser type and version
- Device type
- Operating system
- Referring site / URL
- Pages you visit, time spent on pages, click data, navigation paths
- Date and time stamps
- Other diagnostic or analytics data
- Cookies and similar tracking technologies.
We may use cookies, web beacons, pixel tags, local storage, and similar technologies to collect data about your use of the Site. (See our separate Cookies Policy, or section below.)
3. Purposes and Legal Bases for Processing
We will use your data for the following purposes:
| Purpose | What we do | Legal basis |
|---|---|---|
| To provide information / marketing communications | Send you updates, newsletters, event announcements, sponsorship info | Consent (if given) or legitimate interests (marketing) |
| To respond to your enquiries | Respond to requests via our forms or contact page | Performance of a contract / your request |
| To operate, maintain, and improve the Site | Analytics, troubleshooting, security, performance optimization | Legitimate interests |
| To prevent, detect, or investigate fraudulent or illegal activity | Security and compliance | Legitimate interests / legal obligation |
| To comply with legal obligations | E.g. audit, record keeping | Legal obligation |
We will not use your personal data for purposes beyond those described in this policy unless we inform you first and, where required, obtain your consent.
4. Disclosure of Your Personal Data
We may share your personal data with:
- Our service providers / processors.
E.g. email service (for sending newsletters), web hosting providers, analytics services, CRM systems, IT support. They will process data under contract and only as we instruct. - Event partners / sponsors (if relevant).
In cases where you expressly agree or opt in, we may share details with sponsors or partners for relevant communications or offers. - Legal / regulatory authorities.
If required by law or requested by a regulator, or to protect our rights, property, safety, or those of others. - Affiliates or successors.
In the event that The Conveyancing Awards is sold, merged or reorganised, we may transfer your personal data (subject to confidentiality terms).
We will not sell your personal data to third parties.
5. International / Cross‑Border Transfers
If any of our service providers are located outside the UK or European Economic Area (EEA), your data may be transferred to and processed in other countries. In such cases, we will ensure there are appropriate safeguards (e.g. Standard Contractual Clauses, adequacy decisions, binding corporate rules) to protect your personal data to UK / EU standards.
6. Data Security
We have implemented appropriate technical and organisational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular monitoring, and security audits.
However, no system is completely secure — while we aim to protect your data, we cannot guarantee absolute security.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After that, we will securely delete or anonymize it.
For example:
- If you signed up for updates and no longer wish to receive them, we may keep minimal record (e.g. your email suppressed) to avoid recontacting you inadvertently.
- For enquiries you made, we may retain data for a period (e.g. 1–3 years) for record‑keeping, dispute handling, or regulatory compliance.
You may ask us for our specific retention periods.
8. Your Rights
Under UK GDPR and related laws, you have certain rights about your personal data. These include:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate or incomplete data
- Right to erasure (“right to be forgotten”) — in certain cases you can ask us to delete your data
- Right to restrict processing — you can ask us to limit how we use your data in certain scenarios
- Right to data portability — you can request your data in a structured, commonly-used format
- Right to object — you can object to processing based on legitimate interests or direct marketing
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time (this does not affect processing before withdrawal)
- Right to lodge a complaint — you have the right to complain to the Information Commissioner’s Office (ICO) if you believe our processing violates the law
To exercise any of these rights, please contact us at [contact email]. We will respond within statutory timescales (normally one month, extendable in complex cases).
9. Cookies and Tracking
We use cookies and similar technologies to understand how you use the Site, to remember your preferences, and to tailor content and marketing to your interests.
You can control or delete cookies via your browser settings. You may also opt out of certain tracking, e.g. via browser-level “Do Not Track” or via third‑party opt-out mechanisms.
Our [Cookies Policy / Banner] (if in place) gives more detail about which cookies we use, their purpose, and durations.
10. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us and we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time (for example, as legal requirements or our practices change). We will post the updated version on the Site and update the “Last updated” date. Where changes are significant, we may provide a more prominent notice (e.g. email notification).
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact:
Email: reachus@theconveyancingawards.co.uk
Postal address: 128 City Road, London EC1V 2NX